Where do I find a backup?

We recommend making regular backups of your account in case you ever need it restored. You can upload any of your backups to your account and open a ticket to have that backup restored free of charge.

You can download a number of backups for your account. To download a backup, visit your cPanel and click on Backups (Under files).

To generate a complete backup that includes MySQL databases, emails, and files for your account click on "Download or Generate a Full Website Backup". This backup can be opened with a program such as WinRar, or used to restore your account.

You can also download specific backups such as your Home Directory, MySQL databases, email forwarders or filters.

HostFire takes extreme steps to maintain system integrity. However, HostFire shall not be held responsible for loss of data due to any cause. To ensure the highest level of data protection, HostFire recommends that ALL information be backed up on your own computer. As with any data that you hold a high importance to, it should be in more than one location at all times. All HostFire data backups are designed against hardware failure, not customer user error.

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